Effective Date: September 13, 2025
These Terms of Service form a binding agreement between you and Service In Sync LLC. By accessing or using our websites apps or related services you agree to these Terms. If you do not agree do not use the Service.
By accessing or using the Service you accept these Terms. If you do not agree do not use the Service.
We may update these Terms. For material changes we will provide notice by email or through the Service at least thirty days before the new terms take effect. Continued use after the effective date constitutes acceptance of the updated Terms. If a law requires a different form or timing of notice we will follow that law.
Subject to these Terms and timely payment of Fees Service In Sync LLC grants you a limited revocable nonexclusive nontransferable license to access and use the Service for your internal business purposes.
We may modify suspend or discontinue the Service or any feature. If we discontinue a material feature of a paid plan we will make reasonable efforts to provide advance notice.
We may apply usage limits or rate limits and we may throttle or suspend activity that in our judgment harms the Service or other users.
You will not misuse the Service. Prohibited actions include the following
We may investigate and act on violations including removal of content suspension or termination.
We may provide customer referrals or leads. Provision of leads is not guaranteed and may be changed or discontinued at any time.
Leads may be allocated at our discretion and are not exclusive unless expressly stated in writing.
Leads are provided as is with no guarantee of accuracy quality or conversion. You are solely responsible for vetting and due diligence.
We are not liable for any loss or dispute arising out of leads or interactions with leads. You will indemnify Service In Sync LLC for claims related to your handling of leads.
You are solely responsible for monitoring and managing incoming leads and bookings in your Account and on your hosted site. The in product dashboard is the primary record of leads and bookings. Failure to review the dashboard does not shift responsibility to Service In Sync LLC.
Emails texts and push alerts are provided as a convenience only. Delivery is not guaranteed and can be affected by filtering settings third party networks inbox placement and provider outages. Failure to receive a notification does not excuse your obligation to review and act on items in the dashboard.
You are responsible for keeping notification settings addresses numbers and sender domains current and for maintaining reasonable redundancy such as enabling more than one channel and checking the dashboard regularly.
Service In Sync LLC does not control third party review sites or social networks and is not responsible for reviews posted by your clients or other third parties. To the fullest extent permitted by law Service In Sync LLC will not be liable for reputational harm or lost business arising from missed bookings failure to respond or third party reviews.
You will defend indemnify and hold harmless Service In Sync LLC from and against claims demands losses liabilities damages costs and expenses including reasonable attorneys fees arising out of or related to missed or unfulfilled bookings scheduling errors failure to respond to leads or disputes between you and your clients.
The Service may integrate with third party services. Your use of third party services is governed by their terms.
We are not responsible for third party services or hardware and disclaim all liability for their acts or omissions.
If you download an App you agree to comply with the rules of the app store provider.
Plans may include a transaction fee subscription fees user based fees overage fees add ons or other charges as described at the time of Order.
At the end of each calendar month we will calculate Fees for that month and charge your saved payment method. You authorize us to charge all applicable Fees and taxes. If invoice totals are inaccurate due to manipulation or error we may determine a reasonable corrected amount consistent with industry practice and bill accordingly.
Upgrades may take effect immediately and may be prorated for the remainder of the billing period. Downgrades generally take effect at the next billing period. Except where required by law Fees are nonrefundable.
If a charge fails we will attempt to reprocess up to three times within fourteen days. If payment remains unpaid after these attempts we may suspend or deactivate your Account. We may delete overdue Accounts and associated data after forty five days.
You are responsible for all applicable taxes and we will charge taxes when required by law.
To the fullest extent permitted by law we may change prices pricing models plan structures usage limits features and package names at any time. Changes may include moving from a percentage fee to a flat monthly fee adding per user fees introducing or removing usage tiers limiting features to certain plans or changing what is included in a plan.
We may modify or terminate any free tier including an always free tier at any time. Eligibility limits quotas and features of any free offering may change or end without notice.
We may migrate any Account to an updated plan or pricing model and we may set the effective date which may be immediate for new Orders and for existing Accounts at our next billing cycle or on another date we specify. If a law requires advance notice of a price change we will provide that notice and the change will take effect as required by that law.
Your continued use of the Service after a pricing or plan change takes effect means you accept the change. If you do not agree you must stop using the Service and cancel before the effective date of the change.
If offered trial duration and terms will be presented at sign up. Unless you cancel before the trial ends billing will begin at the stated rate.
Beta Services may be incomplete or change at any time. They are provided as is with no warranties and may be subject to additional terms. We may end Beta Services at any time.
During the term you may export certain data through the Service where available.
We are not obligated to retain data after termination except as required by law. Upon termination or deactivation we may delete User Content and Account data after a reasonable period.
We maintain backups for operational continuity but we do not guarantee that any specific data will be recoverable. You are responsible for exporting and backing up your important data. To the fullest extent permitted by law we are not liable for loss corruption or recovery failure of data.
These Terms remain in effect while you access the Service and thereafter for all surviving provisions.
You may terminate your Account at any time through the Service or by contacting support. Fees already paid are not refundable except as required by law.
We may suspend or terminate access for violations of these Terms nonpayment fraud risk security concerns or as required by law. Where reasonable we will provide notice and an opportunity to cure except in urgent or legally sensitive situations.
We may terminate Accounts that are inactive for at least six months with advance notice to the email on file. Inactive means no login or usage and no billable invoices in that period.
Your right to access the Service ends. Sections relating to ownership payment obligations confidentiality disclaimers limitations of liability indemnity and dispute resolution will survive.
If you believe content infringes your copyright send a notice to our designated agent with the information required by the Digital Millennium Copyright Act.
If your content was removed and you believe this was a mistake you may submit a counter notice as permitted by law.
We may terminate Accounts of repeat infringers in appropriate circumstances.
Our collection and use of personal data is described in our Privacy Policy.
We use commercially reasonable administrative technical and physical safeguards. No method of transmission or storage is fully secure.
You are responsible for secure use of the Service including protecting credentials and securing devices.
The Service is provided as is and as available. To the fullest extent permitted by law Service In Sync LLC disclaims all warranties whether express implied or statutory including implied warranties of merchantability fitness for a particular purpose title and noninfringement. We do not warrant that the Service will be uninterrupted error free or free of harmful components or that data will be secure or not lost.
To the fullest extent permitted by law Service In Sync LLC will not be liable for indirect incidental special consequential exemplary or punitive damages or for loss of profits revenues business goodwill data or other intangible losses even if advised of the possibility of such damages.
To the fullest extent permitted by law the total liability of Service In Sync LLC for any claim arising out of or relating to the Service or these Terms will not exceed the greater of one hundred dollars or the total Fees paid by you to Service In Sync LLC in the twelve months before the event giving rise to liability.
You will defend indemnify and hold harmless Service In Sync LLC and its directors officers employees contractors and agents from and against any third party claims damages liabilities costs and expenses including reasonable attorneys fees arising out of or related to your use of the Service your User Content your violation of these Terms or your violation of law or third party rights.
If you download an App from Apple or Google you acknowledge that those providers are not responsible for the App or its content and that you will comply with the terms of the store.
You represent that you are not located in a country subject to comprehensive sanctions and are not on a government list of prohibited or restricted parties. You agree to comply with all applicable export control and sanctions laws.
Neither party will be liable for delay or failure to perform due to events beyond reasonable control including natural disasters acts of government labor disputes utility or Internet failures and similar events. Payment obligations are not excused by force majeure.
We may provide notices by email in product messaging or by posting on the Website. You consent to electronic communications.
Your notices to us must be sent to [email protected] and to our mailing address below.
These Terms are governed by the laws of the State of Minnesota without regard to conflict of law principles.
Any dispute will be brought exclusively in the state or federal courts located in Hennepin County Minnesota and the parties consent to personal jurisdiction and venue in those courts. If both sides agree in writing a dispute may be resolved by binding arbitration before a mutually agreed provider under its commercial rules.
To the fullest extent permitted by law you and Service In Sync LLC agree that each may bring claims against the other only in your or its individual capacity and not as a plaintiff or class member in any putative class or representative proceeding.
To the fullest extent permitted by law any claim related to the Service or these Terms must be filed within one year after the claim arose or be permanently barred.
These Terms together with the Privacy Policy and any Order are the entire agreement and supersede all prior or contemporaneous communications.
Failure to enforce a provision is not a waiver.
If any provision is unenforceable the remainder will remain in effect.
You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger acquisition or sale of assets.
The parties are independent contractors. No agency partnership or joint venture is created.
Headings are for convenience only and do not affect interpretation.
We may seek injunctive or other equitable relief to protect our intellectual property confidential information and the integrity of the Service.
If you use the Service to host or power a public website online portal booking page or any other property that your clients or visitors can access you must publish website terms and a privacy notice that apply to your clients and visitors. You are solely responsible for those terms your content and your compliance with law.
You must include the Pass Through Terms for Service In Sync in your website terms without change. Place a clear link to your website terms and your privacy notice on every page where visitors can submit information or place an order and next to each booking submit button.
Any template we provide is for convenience only. You are responsible for your own legal review.
You are the merchant of record for all transactions with your clients and you are the contracting party for your services. Service In Sync is not a party to your agreements with your clients.
For personal information that we process on your behalf we act as a processor or as a service provider under applicable law. If required by law we will enter into a separate data processing addendum upon your request.
You will obtain and maintain valid consent from your clients for messaging that you initiate through the Service and you will honor opt outs.
You are responsible for moderating and responding to content posted by your clients on your site. We may remove or disable content or features to comply with law or protect the Service.
Service In Sync LLC is an express third party beneficiary of the Pass Through Terms for Service In Sync contained in your website terms and may enforce them directly against your site visitors and end users.
If there is any conflict between your website terms and the Pass Through Terms for Service In Sync the Pass Through Terms for Service In Sync control with respect to Service In Sync and the platform.
The Service may be unavailable from time to time due to maintenance upgrades emergencies or events beyond our control. We do not provide a service level agreement and we do not guarantee continuous or error free operation.
We may perform scheduled maintenance and we may perform emergency maintenance without prior notice if needed to protect the Service or users.
Emails texts and other alerts about system status are provided as a convenience only and delivery is not guaranteed.
To the fullest extent permitted by law your sole remedy for unavailability or performance issues is to stop using the affected features during the period of impact. Any credits are at our discretion unless required by law.
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