Running a field service can be costly, and looking to cut costs is only natural for any entrepreneur or business owner who has any business sense. Using field service scheduling software for free can be an enticing idea, and in some cases it may pan out to be a great business decision that saves you a little bit of money every month, but before you make that decision you need to weigh the pros and cons of using field service scheduling software that’s free, versus using a paid solution.
First, before you can weight in on that decision you need to understand the limitations of each service and try to gauge your business’s current and future needs against those. For example, many of the “free” solutions only let one user on for free. That’s great if you plan on only being a one man shop for the life of the company, but if you plan on expanding and having more field techs then this can end up causing more headache in the long run. Specifically switching from one service to another can be very time consuming, both in data transfer and in re-learning and then training on a system.
Other free services that offer unlimited free users usually lack significantly in features and modules. Many important things need to happen in any decent field service scheduling software that takes computing power and resources, as an example route optimization can be costly when it comes to resources and computing power, and most field service scheduling software that are free won’t include this option because it would be to costly for them to provide it for free to you.
So I recommend looking at the options out there, closely comparing field service scheduling software that’s free vs paid and think about the value those features will bring to your business both in time saved and extra efficiency, and then make a decision. Remember, you get what you pay for.
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